An order at SunPept always follows the same process. Before you submit it, you see the total amount including shipping costs at checkout.<\/p>\n
In the Shop<\/a> you choose the research compound and the format \u2013 lyophilized in a Vial<\/a> or, where offered, as a Pen. You set the strength and quantity on the product page and add the product to your cart.<\/p>\n<\/li>\n At checkout, you confirm via a mandatory checkbox that you are purchasing the products exclusively for research purposes. The order cannot be completed without this confirmation; the time of confirmation is logged. What exactly you confirm is explained on the page Research Use Only<\/a>.<\/p>\n<\/li>\n After submitting, you will see the bank details on the confirmation page and also receive them by email. Please transfer the amount within 7 days. If no payment is received within this period, the order may be canceled.<\/p>\n<\/li>\n As soon as your payment has been received, the shipment is sent with Packeta from the Czech Republic within 24\u201348 hours. Delivery usually takes 2\u20135 business days.<\/p>\n<\/li>\n<\/ol>\n All prices in the shop are final prices in euros. The seller is not VAT-registered in the Czech Republic (nepl\u00e1tce DPH). Therefore, no VAT is shown \u2013 the price you see on the product page is the price you pay. The only additional cost is shipping, as long as your order value is below 199 \u20ac.<\/p>\n Before you order from an online shop, it's worth checking who is selling and on what terms. At SunPept, you can find this information openly in the shop at any time:<\/p>\n This way, before you buy, you can see who you are entering into a contract with and which rules apply.<\/p>\n SunPept delivers to 25 countries of the European Union: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.<\/p>\n There is no delivery to Switzerland or to countries outside the EU. What shipping from the Czech Republic specifically means for orders from Germany is explained on the page Buying peptides in Germany<\/a>.<\/p>\n Immediately after submitting, you will receive an order confirmation by email. It only documents that your order has been received. The purchase contract is concluded only with the order acceptance or with the shipment of the goods (Section 3 of the Terms & Conditions<\/a>).<\/p>\n As soon as the parcel has been handed over to Packeta, you will receive shipment tracking from Packeta by email. If you have questions about an ongoing order, you can reach us via the contact page<\/a>.<\/p>\n Currently, only prepayment by bank transfer is possible. You will receive the bank details after submitting your order on the confirmation page and by email.<\/p>\n<\/div>\n<\/details>\n You have 7 days to transfer the amount. If no payment is received within this period, the order may be canceled.<\/p>\n<\/div>\n<\/details>\n Shipping with Packeta costs a flat 17,90 \u20ac per order. From an order value of 199 \u20ac, shipping is free.<\/p>\n<\/div>\n<\/details>\n The seller, Mokapoko s.r.o., is not VAT-registered in the Czech Republic (nepl\u00e1tce DPH). Therefore, no VAT is shown. The prices displayed are final prices in euros.<\/p>\n<\/div>\n<\/details>\n You confirm that you are purchasing the products exclusively for scientific, analytical, or laboratory chemical purposes and not for human or veterinary use. The time of confirmation is stored. More on this on the page Research Use Only<\/a>.<\/p>\n<\/div>\n<\/details>\nPrices and shipping costs<\/h2>\n
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What you can check before ordering<\/h2>\n
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Delivery countries<\/h2>\n
After your order<\/h2>\n
Frequently asked questions about ordering<\/h2>\n
Which payment methods are available?<\/summary>\n
How long do I have to pay?<\/summary>\n
How much does shipping cost?<\/summary>\n
Why is no VAT shown?<\/summary>\n
What do I confirm with the RUO checkbox?<\/summary>\n