{"id":39,"date":"2026-06-16T07:46:26","date_gmt":"2026-06-16T07:46:26","guid":{"rendered":"https:\/\/sunpept.com\/agb\/"},"modified":"2026-10-06T15:01:52","modified_gmt":"2026-10-06T13:01:52","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/sunpept.com\/en\/agb\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"

Version: August 2026<\/em><\/p>\n

\u00a7 1 Scope, Provider<\/h2>\n

These General Terms and Conditions (T&Cs) apply to all orders that consumers and businesses (hereinafter “Customer\u201d) conclude via the online shop at sunpept.com<\/strong> (hereinafter “SunPept\u201d or “Shop\u201d) with<\/p>\n

Mokapoko s.r.o.<\/strong>
\nSanderova 1616\/16
\n170 00 Praha 7 \u2013 Hole\u0161ovice
\nCzech Republic
\nI\u010cO 19938365
\nRegistry court: M\u011bstsk\u00fd soud v Praze, Section C, File 394190
\nEmail: support@sunpept.com<\/a> \u00b7 Phone: +420 777 173 380<\/a><\/p>\n

(hereinafter “Seller\u201d). Conflicting or deviating terms of the Customer are not recognized unless the Seller expressly agrees to their validity in writing.<\/p>\n

\u00a7 2 Goods offered \u2013 research purposes only (RUO)<\/h2>\n

All substances offered in the shop are intended exclusively for research and laboratory purposes (For Research Use Only \u2013 RUO)<\/strong> . They are not<\/em> medicinal products within the meaning of the AMG or Directive 2001\/83\/EC, nor food, dietary supplements, or cosmetic products. Use on humans or animals, diagnostic, therapeutic, or prophylactic use, and any other use outside scientific research are expressly prohibited.<\/p>\n

By submitting the order, the Customer confirms that they are purchasing and using the goods exclusively for research purposes (see the mandatory RUO field at checkout).<\/p>\n

\u00a7 3 Conclusion of contract<\/h2>\n

The presentation of products in the online shop does not constitute a legally binding offer but a non-binding invitation to order. By clicking the “Place order (binding)\u201d button, the Customer submits a binding offer to purchase the goods in the cart. The order confirmation sent by email immediately after the order is submitted merely documents receipt of the order and does not yet constitute acceptance. The contract is concluded as soon as the Seller confirms acceptance by a separate order confirmation or by shipping the goods.<\/p>\n

The contract text is stored by the Seller. The language of the contract is German.<\/p>\n

\u00a7 4 Prices, shipping costs, payment<\/h2>\n

All prices in the shop are final prices in euros. Under Czech law, the Seller is not VAT-registered (nepl\u00e1tce DPH); therefore no VAT is charged and no VAT is shown on invoices. In the event of future VAT registration, the VAT identification number will be stated in the legal notice and pricing and invoicing will be adjusted accordingly.<\/p>\n

Shipping costs are shown separately and displayed in the cart and on the order summary before the order is completed. From an order value of 199,00 \u20ac<\/strong> shipping within the EU is free.<\/p>\n

The payment method offered is prepayment by bank transfer and \u2013 if activated at checkout \u2013 the other payment methods listed there. For prepayment, the invoice amount must be transferred, stating the order number, within 7 days of ordering to the account specified in the order confirmation. Shipping takes place after receipt of payment. If payment is not received within this period, the Seller may cancel the order.<\/p>\n

\u00a7 5 Delivery, transfer of risk<\/h2>\n

Delivery is made via the shipping provider Packeta (Z\u00e1silkovna) from the warehouse in the Czech Republic to the EU countries selectable at checkout. Delivery usually takes place 24\u201348 hours after receipt of payment or after confirmation of the order (for prepayment, from receipt of payment).<\/p>\n

If the Customer is a consumer, the risk of accidental loss and accidental deterioration of the goods sold passes to the Customer upon handover. For business customers, the risk passes as soon as the goods are handed over to the shipping provider.<\/p>\n

\u00a7 6 Retention of title<\/h2>\n

The goods delivered remain the property of the Seller until the purchase price has been paid in full.<\/p>\n

\u00a7 7 Right of withdrawal for consumers<\/h2>\n

Consumers have a 14-day right of withdrawal. Details, conditions, and the model withdrawal form can be found on our right of withdrawal page<\/a>.<\/p>\n

Important exclusion:<\/strong> The right of withdrawal does not apply to contracts for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (Section 312g (2) No. 3 BGB \/ Art. 16 (e) Consumer Rights Directive 2011\/83\/EU). All of the Seller\u2019s research compounds are delivered sealed; the right of withdrawal expires when the seal is opened.<\/p>\n

\u00a7 8 Warranty<\/h2>\n

The statutory warranty provisions apply. The warranty period is 24 months for consumers and 12 months for businesses from handover of the goods. Obvious defects must be reported without delay after receipt of the goods. The Certificate of Analysis (COA) supplied is authoritative for the purity of the substances; purity is determined by HPLC-MS by an independent laboratory (Janoshik Analytical).<\/p>\n

\u00a7 9 Liability<\/h2>\n

The Seller is liable without limitation for intent and gross negligence, for injury to life, body, and health, and in accordance with the Product Liability Act. For slight negligence, the Seller is liable only for breach of essential contractual obligations (cardinal obligations), the fulfillment of which makes the proper performance of the contract possible in the first place and on whose observance the Customer may regularly rely. In these cases, liability is limited to the foreseeable damage typical of the contract.<\/p>\n

Liability for damage resulting from improper handling of the products \u2013 in particular use on humans or animals contrary to the RUO designation (\u00a7 2) \u2013 is excluded to the extent permitted by law.<\/p>\n

\u00a7 10 Data protection<\/h2>\n

The processing of personal data by the Seller is governed by the Privacy policy<\/a>, which forms an integral part of these Terms & Conditions.<\/p>\n

\u00a7 11 Online dispute resolution, consumer arbitration<\/h2>\n

The European Commission provides a platform for online dispute resolution (ODR): https:\/\/ec.europa.eu\/consumers\/odr\/<\/a>. The Seller is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.<\/p>\n

\u00a7 12 Applicable law, place of jurisdiction<\/h2>\n

All legal relationships between the parties are governed by the law of the Czech Republic, excluding the laws on the international sale of goods (UN Convention on Contracts for the International Sale of Goods\/CISG). For consumers, this choice of law applies only insofar as it does not deprive them of the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence.<\/p>\n

If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the Seller\u2019s registered office in Prague.<\/p>\n

\u00a7 13 Final provisions<\/h2>\n

Should individual provisions of these Terms & Conditions be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected.<\/p>","protected":false},"excerpt":{"rendered":"

Fassung: August 2026 \u00a7 1 Geltungsbereich, Anbieter Diese Allgemeinen Gesch\u00e4ftsbedingungen (AGB) gelten f\u00fcr alle Bestellungen, die Verbraucherinnen und Verbraucher sowie Unternehmerinnen und Unternehmer (nachfolgend \u201eKunde“) \u00fcber den Online-Shop unter sunpept.com (nachfolgend \u201eSunPept“ oder \u201eShop“) bei der Mokapoko s.r.o. Sanderova 1616\/16 170 00 Praha 7 \u2013 Hole\u0161ovice Tschechische Republik I\u010cO 19938365 Registergericht: M\u011bstsk\u00fd soud v Praze, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-39","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sunpept.com\/en\/wp-json\/wp\/v2\/pages\/39","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sunpept.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sunpept.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sunpept.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sunpept.com\/en\/wp-json\/wp\/v2\/comments?post=39"}],"version-history":[{"count":5,"href":"https:\/\/sunpept.com\/en\/wp-json\/wp\/v2\/pages\/39\/revisions"}],"predecessor-version":[{"id":176,"href":"https:\/\/sunpept.com\/en\/wp-json\/wp\/v2\/pages\/39\/revisions\/176"}],"wp:attachment":[{"href":"https:\/\/sunpept.com\/en\/wp-json\/wp\/v2\/media?parent=39"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}