Ordering in 4 steps
An order at SunPept always follows the same process. Before you submit it, you see the total amount including shipping costs at checkout.
- Choose product and format
In the Shop you choose the research compound and the format – lyophilized in a Vial or, where offered, as a Pen. You set the strength and quantity on the product page and add the product to your cart.
- Confirm Research Use Only
At checkout, you confirm via a mandatory checkbox that you are purchasing the products exclusively for research purposes. The order cannot be completed without this confirmation; the time of confirmation is logged. What exactly you confirm is explained on the page Research Use Only.
- Pay by bank transfer (prepayment)
After submitting, you will see the bank details on the confirmation page and also receive them by email. Please transfer the amount within 7 days. If no payment is received within this period, the order may be canceled.
- Shipping after payment is received
As soon as your payment has been received, the shipment is sent with Packeta from the Czech Republic within 24–48 hours. Delivery usually takes 2–5 business days.
Prices and shipping costs
All prices in the shop are final prices in euros. The seller is not VAT-registered in the Czech Republic (neplátce DPH). Therefore, no VAT is shown – the price you see on the product page is the price you pay. The only additional cost is shipping, as long as your order value is below 199 €.
- Shipping17,90 €flat rate per order
- Free shippingfrom 199 €order value
- PaymentPrepaymentby bank transfer, within 7 days
- Shipping carrierPacketaShipping from the Czech Republic
What you can check before ordering
Before you order from an online shop, it's worth checking who is selling and on what terms. At SunPept, you can find this information openly in the shop at any time:
- Operator: Mokapoko s.r.o., Sanderova 1616/16, 170 00 Praha 7, Czech Republic
- Registration: IČO 19938365, registered with the Městský soud v Praze, Section C, File 394190
- Contract terms: the Terms & Conditions
- Withdrawal: 14 days for sealed, unopened goods – details in the Right of withdrawal
- Provider identification: the Legal notice
- Analytics: the overview of available Test reports per product
This way, before you buy, you can see who you are entering into a contract with and which rules apply.
Delivery countries
SunPept delivers to 25 countries of the European Union: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
There is no delivery to Switzerland or to countries outside the EU. What shipping from the Czech Republic specifically means for orders from Germany is explained on the page Buying peptides in Germany.
After your order
Immediately after submitting, you will receive an order confirmation by email. It only documents that your order has been received. The purchase contract is concluded only with the order acceptance or with the shipment of the goods (Section 3 of the Terms & Conditions).
As soon as the parcel has been handed over to Packeta, you will receive shipment tracking from Packeta by email. If you have questions about an ongoing order, you can reach us via the contact page.
Frequently asked questions about ordering
Which payment methods are available?
Currently, only prepayment by bank transfer is possible. You will receive the bank details after submitting your order on the confirmation page and by email.
How long do I have to pay?
You have 7 days to transfer the amount. If no payment is received within this period, the order may be canceled.
How much does shipping cost?
Shipping with Packeta costs a flat 17,90 € per order. From an order value of 199 €, shipping is free.
Why is no VAT shown?
The seller, Mokapoko s.r.o., is not VAT-registered in the Czech Republic (neplátce DPH). Therefore, no VAT is shown. The prices displayed are final prices in euros.
What do I confirm with the RUO checkbox?
You confirm that you are purchasing the products exclusively for scientific, analytical, or laboratory chemical purposes and not for human or veterinary use. The time of confirmation is stored. More on this on the page Research Use Only.
Can I withdraw from my order?
Yes. A 14-day right of withdrawal applies to sealed, unopened goods. The details can be found in the Right of withdrawal.
FOR RESEARCH USE ONLY. All SunPept products are intended exclusively for laboratory and research purposes. Not for human or veterinary use, not as a medicinal product, food, dietary supplement, or cosmetic.