Version: August 2026
§ 1 Scope, Provider
These General Terms and Conditions (T&Cs) apply to all orders that consumers and businesses (hereinafter “Customer”) conclude via the online shop at sunpept.com (hereinafter “SunPept” or “Shop”) with
Mokapoko s.r.o.
Sanderova 1616/16
170 00 Praha 7 – Holešovice
Czech Republic
IČO 19938365
Registry court: Městský soud v Praze, Section C, File 394190
Email: support@sunpept.com · Phone: +420 777 173 380
(hereinafter “Seller”). Conflicting or deviating terms of the Customer are not recognized unless the Seller expressly agrees to their validity in writing.
§ 2 Goods offered – research purposes only (RUO)
All substances offered in the shop are intended exclusively for research and laboratory purposes (For Research Use Only – RUO) . They are not medicinal products within the meaning of the AMG or Directive 2001/83/EC, nor food, dietary supplements, or cosmetic products. Use on humans or animals, diagnostic, therapeutic, or prophylactic use, and any other use outside scientific research are expressly prohibited.
By submitting the order, the Customer confirms that they are purchasing and using the goods exclusively for research purposes (see the mandatory RUO field at checkout).
§ 3 Conclusion of contract
The presentation of products in the online shop does not constitute a legally binding offer but a non-binding invitation to order. By clicking the “Place order (binding)” button, the Customer submits a binding offer to purchase the goods in the cart. The order confirmation sent by email immediately after the order is submitted merely documents receipt of the order and does not yet constitute acceptance. The contract is concluded as soon as the Seller confirms acceptance by a separate order confirmation or by shipping the goods.
The contract text is stored by the Seller. The language of the contract is German.
§ 4 Prices, shipping costs, payment
All prices in the shop are final prices in euros. Under Czech law, the Seller is not VAT-registered (neplátce DPH); therefore no VAT is charged and no VAT is shown on invoices. In the event of future VAT registration, the VAT identification number will be stated in the legal notice and pricing and invoicing will be adjusted accordingly.
Shipping costs are shown separately and displayed in the cart and on the order summary before the order is completed. From an order value of 199,00 € shipping within the EU is free.
The payment method offered is prepayment by bank transfer and – if activated at checkout – the other payment methods listed there. For prepayment, the invoice amount must be transferred, stating the order number, within 7 days of ordering to the account specified in the order confirmation. Shipping takes place after receipt of payment. If payment is not received within this period, the Seller may cancel the order.
§ 5 Delivery, transfer of risk
Delivery is made via the shipping provider Packeta (Zásilkovna) from the warehouse in the Czech Republic to the EU countries selectable at checkout. Delivery usually takes place 24–48 hours after receipt of payment or after confirmation of the order (for prepayment, from receipt of payment).
If the Customer is a consumer, the risk of accidental loss and accidental deterioration of the goods sold passes to the Customer upon handover. For business customers, the risk passes as soon as the goods are handed over to the shipping provider.
§ 6 Retention of title
The goods delivered remain the property of the Seller until the purchase price has been paid in full.
§ 7 Right of withdrawal for consumers
Consumers have a 14-day right of withdrawal. Details, conditions, and the model withdrawal form can be found on our right of withdrawal page.
Important exclusion: The right of withdrawal does not apply to contracts for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (Section 312g (2) No. 3 BGB / Art. 16 (e) Consumer Rights Directive 2011/83/EU). All of the Seller’s research compounds are delivered sealed; the right of withdrawal expires when the seal is opened.
§ 8 Warranty
The statutory warranty provisions apply. The warranty period is 24 months for consumers and 12 months for businesses from handover of the goods. Obvious defects must be reported without delay after receipt of the goods. The Certificate of Analysis (COA) supplied is authoritative for the purity of the substances; purity is determined by HPLC-MS by an independent laboratory (Janoshik Analytical).
§ 9 Liability
The Seller is liable without limitation for intent and gross negligence, for injury to life, body, and health, and in accordance with the Product Liability Act. For slight negligence, the Seller is liable only for breach of essential contractual obligations (cardinal obligations), the fulfillment of which makes the proper performance of the contract possible in the first place and on whose observance the Customer may regularly rely. In these cases, liability is limited to the foreseeable damage typical of the contract.
Liability for damage resulting from improper handling of the products – in particular use on humans or animals contrary to the RUO designation (§ 2) – is excluded to the extent permitted by law.
§ 10 Data protection
The processing of personal data by the Seller is governed by the Privacy policy, which forms an integral part of these Terms & Conditions.
§ 11 Online dispute resolution, consumer arbitration
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/. The Seller is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
§ 12 Applicable law, place of jurisdiction
All legal relationships between the parties are governed by the law of the Czech Republic, excluding the laws on the international sale of goods (UN Convention on Contracts for the International Sale of Goods/CISG). For consumers, this choice of law applies only insofar as it does not deprive them of the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence.
If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the Seller’s registered office in Prague.
§ 13 Final provisions
Should individual provisions of these Terms & Conditions be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected.